Parature Survey™

Get a Reading on Customer Satisfaction Anytime

Parature Survey™ lets you easily measure customer satisfaction and keep tabs on quality assurance anytime, while maintaining a quality customer experience start to finish.

Integrate surveys throughout your support process at just the right times. Set up any number of surveys, with individual surveys aimed at specific products or areas of interest.

Accelerate Customer Feedback

Quickly create your surveys using pre-formatted designs. An intuitive Design Builder guides you through setting up your survey including adding logos and color schemes to match your company’s look and feel.

Select a multiple question format using a variety of question types such as checkboxes or radio buttons. You can also easily import existing survey designs, questions, options or distribution settings.

Flexible Distribution

Distribute surveys in a number of different formats including links on your website, pop-up surveys, and e-mails. Set up customized rules for sending surveys automatically, or establish automatic cut-off dates to end the survey whenever you choose.

Powerful Reporting

Built-in survey reports let you get instant visibility into responses. You can share results with your audience, and easily export data to Microsoft Excel™ to evaluate the information in Excel or another external analysis tool.