Executive Management

Leaders in CRM Process Management – Online web based CRM Software Solutions

The Parature executive management team is made up of seasoned individuals who seek to define Parature as a world-class company leading the innovation of customer relationship management (CRM) technologies. By building a comprehensive, fully hosted customer support software solution, Parature’s leaders have contributed to the growing on demand customer service management industry, and believe that in providing hosted customer support and management software solutions in an integrated and truly customizable fashion, Parature offers the best of breed support solutions that meets the unique needs of different businesses and industries alike. As active members in the customer support and service management industries, Parature’s executives take advantage of numerous writing and speaking opportunities across the nation.

Management Team

• Duke Chung, Chief Executive Officer & President
• Robert Aldrich, Chief Financial Officer
• David King, Vice President of Sales
• Charles Coulson, Vice President of Business Development
• Gary McNeil, Vice President of Marketing
• Karolyn Abram, Vice President of Product & Services
• Elaine Harvey, Vice President of Engineering
• Calvin C. Lam, Vice President of IT & Hosting
• Ben Martin, Vice President of Customer Care

Board of Directors

• Ching-Ho Fung, Chairman, Parature
• Gene Riechers, Board Member, Valhalla Partners, L.P.
• Vispi Daver, Board Member, Sierra Ventures
• Rick Rudman, Board Member, Vocus
• Richard Wong, Board Member, Accel Partners
• Duke Chung, Chief Executive Officer & President, Parature